For several years, TheBigQuestions.com has been hosted by Bluehost, and I’ve been very happy with their service.
No longer. As some of you have mentioned, and many more of you have probably noticed, the site has been running very slow the past few days. Occasional glitches like this are to be expected, of course. But in this instance, Bluehost’s customer service (which has always been great in the past) has been abysmal. One representative kept me on hold for nearly half an hour before coming back to direct me to a generic web page that lists various reasons why a site might run slow. Another told me there was an unusually high load on the server, which would certainly clear in the next few hours (that was days ago). I’ve dealt with about a half dozen of these guys, at most two of whom have taken the problem seriously, and they haven’t been able to help.
So: It’s time to move, I think. Those of you with relevant experience: Who do you recommend?